Jobs are broadcast to all washers within range of a customer. Accept a job by following the link in the text, and pressing 'Take This Job'. Then provide updates to your customer when you pick up and deliver the job using those buttons on that job's page.
Absolutely. Check out our How to Make Money page for information about how going to the laundromat affects your earnings. Basically, your total earnings decrease, but your dollar per hour rate would increase.
Typically, a "load" is determined by the kind and color of clothes being laundered, the size of your machines, and how tightly you pack (both the machine and the Londr bag). For these reasons, a 39 gallon Londr bag contains somewhere between 2.5 and 5 loads of laundry.
The most fair way to price laundry is to weigh it. If you suspect the job isn't the right size, load the dry laundry into a bag, and follow the instructions at www.londr.com/scale/ to weigh the job. Then text that weight to the Londr number and we will help to make adjustments if necessary.
Check out the washer suggestions page for recommended best practices.